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FinTech · AWS

Klarna

AWS-native BNPL that built its customer-service assistant directly on OpenAI, reportedly handling two-thirds of chats.

Foundation proximity: Direct API

Foundational models & how they consume them

PrimaryGPT· OpenAI API · Direct API

Cloud & datastore

AWSPostgreSQL

Compliance

SOC 2PCI DSS

Similar companies

Block Brex Coinbase Dave Mercury Ramp

Head-to-head: Klarna vs Block Klarna vs Brex Klarna vs Coinbase

Others that build on OpenAI · GPT

Abridge Airbnb Airtable Ambience Amplitude Asana

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More FinTech →Direct API →More on AWS →

FAQ

Does Klarna use a foundational AI model?

Klarna uses GPT (Direct API).

What cloud does Klarna run on?

Klarna runs on AWS.

What database does Klarna use?

Klarna uses PostgreSQL.

How close does Klarna run to the foundational model?

Klarna is Direct API — close to the metal, so cheaper tokens and more control over outputs.

Sources

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