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Enterprise · Azure

ServiceNow

Trains its own Now Assist LLMs (with NVIDIA) on its workflow data.

Foundation proximity: Native (own / self-hosted weights)

Foundational models & how they consume them

PrimaryNow LLM (own)· self-hosted · Native (own / self-hosted weights)

Cloud & datastore

AzureMariaDBown

Compliance

SOC 2FedRAMPISO 27001

Similar companies

SAPOracle
Head-to-head: ServiceNow vs SAPServiceNow vs Oracle

Others that build on proprietary / self-built models

Abnormal SecurityAbridgeAdobeAI21 LabsAleph AlphaAmbience

Explore

Native (own / self-hosted weights) →More on Azure →

FAQ

Does ServiceNow use a foundational AI model?
ServiceNow uses Now LLM (own) (Native (own / self-hosted weights)).
What cloud does ServiceNow run on?
ServiceNow runs on Azure.
What database does ServiceNow use?
ServiceNow uses MariaDB, own.
How close does ServiceNow run to the foundational model?
ServiceNow is Native (own / self-hosted weights) — close to the metal, so cheaper tokens and more control over outputs.

Sources

servicenow.com ↗

Also on the map

proprietary / self-built models

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Architecture inferred from public sources · confidence medium · verify before betting on a detail.