◆ Gentoo Logic · Modeling Warehouse

Architecture comparison

SAP vs ServiceNow

SAP runs closer to the foundational model (Native (own / self-hosted weights)) than ServiceNow (Native (own / self-hosted weights)). Shared foundation: proprietary / self-built models (highlighted).

SAP

Enterprise

Proximity
Native (own / self-hosted weights)
Models
proprietary / self-built modelsAnthropic · ClaudeOpenAI · GPTMistral
Cloud · datastore
HybridHANA
Compliance
SOC 2ISO 27001
Architecture

Joule is multi-model: SAP’s own ABAP LLM plus a Generative AI Hub fronting OpenAI, Gemini, Anthropic (Claude powers Joule agents), Llama, and sovereign Mistral/Cohere on SAP cloud.

ServiceNow

Enterprise

Proximity
Native (own / self-hosted weights)
Models
proprietary / self-built models
Cloud · datastore
AzureMariaDBown
Compliance
SOC 2FedRAMPISO 27001
Architecture

Trains its own Now Assist LLMs (with NVIDIA) on its workflow data.

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