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Communications · Hybrid

Zoom

Runs its own global data centers for real-time media, bursting to AWS/Oracle Cloud at peak. AI Companion uses a 'federated' approach blending its own models with Anthropic and OpenAI.

Foundation proximity: Native (own / self-hosted weights)

Foundational models & how they consume them

PrimaryZoom SLM (own, federated)· self-hosted · Native (own / self-hosted weights)
SecondaryClaude· Anthropic API · Direct API
TertiaryGPT-4-class· OpenAI API · Direct API

Cloud & datastore

HybridMySQLMongoDBKafka

Compliance

SOC 2HIPAAFedRAMPPCI DSS

Similar companies

DiscordTwilio
Head-to-head: Zoom vs DiscordZoom vs Twilio

Others that build on proprietary / self-built models

Abnormal SecurityAbridgeAdobeAI21 LabsAleph AlphaAmbience

Explore

Native (own / self-hosted weights) →More on Hybrid →

FAQ

Does Zoom use a foundational AI model?
Zoom uses Zoom SLM (own, federated), Claude, GPT-4-class (Native (own / self-hosted weights)).
What cloud does Zoom run on?
Zoom runs on Hybrid.
What database does Zoom use?
Zoom uses MySQL, MongoDB, Kafka.
How close does Zoom run to the foundational model?
Zoom is Native (own / self-hosted weights) — close to the metal, so cheaper tokens and more control over outputs.

Sources

zoom.us ↗

Also on the map

proprietary / self-built modelsAnthropic · ClaudeOpenAI · GPT

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Architecture inferred from public sources · confidence medium · verify before betting on a detail.