Architecture comparison
Collaboration
AWS-native messaging backbone on horizontally sharded MySQL via Vitess, with a job queue and Kafka. Slack AI search/summarization is built on Anthropic models under a Salesforce trust boundary.
Communications
Runs its own global data centers for real-time media, bursting to AWS/Oracle Cloud at peak. AI Companion uses a 'federated' approach blending its own models with Anthropic and OpenAI.