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CX AI · GCP

Cresta

Contact-center AI with its own real-time coaching models plus partner LLMs over call data.

Foundation proximity: Native (own / self-hosted weights)

Foundational models & how they consume them

PrimaryCresta (own)· self-hosted · Native (own / self-hosted weights)
SecondaryGPT· OpenAI API · Direct API

Cloud & datastore

GCPvectorPostgreSQL

Compliance

SOC 2

Similar companies

DecagonSierra
Head-to-head: Cresta vs DecagonCresta vs Sierra

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Explore

Native (own / self-hosted weights) →More on GCP →

FAQ

Does Cresta use a foundational AI model?
Cresta uses Cresta (own), GPT (Native (own / self-hosted weights)).
What cloud does Cresta run on?
Cresta runs on GCP.
What database does Cresta use?
Cresta uses vector, PostgreSQL.
How close does Cresta run to the foundational model?
Cresta is Native (own / self-hosted weights) — close to the metal, so cheaper tokens and more control over outputs.

Sources

cresta.com ↗

Also on the map

proprietary / self-built modelsOpenAI · GPT

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Architecture inferred from public sources · confidence low · verify before betting on a detail.